Brand Study › Beauty-from-within › Vital Proteins
Collagen powders, creamers, gummies, bars and drinks for adults who want support for skin, hair, nails and joints. Sold mostly in stores and on Amazon, plus its own site.


FormatPowder in a tub or stick packs. 20g (4 tablespoons) a day, mixed into coffee, smoothies or water. Grass-fed, pasture-raised bovine collagen.
One-timeOriginal: 5oz $15, 9.33oz $27, 19.3oz $45, 20-ct stick box $39. Advanced: 9.33oz $29.99, 20oz $49.99.
Subscription15% off every order + free shipping. Delivery every 1 to 8 weeks (you choose). Example: Advanced 9.33oz $25.49. Cancel in the account 'Subscriptions' tab.
Other offersFree shipping on one-time orders over $50 (continental US). 15% off the first order for an email sign-up. 15% off the next order for an SMS sign-up. A sale section on the Deals page (for example gummies $16.99 down to $12.75). Limited editions (for example Ice Pop Collagen Peptides $39.99).
GuaranteeNo money-back guarantee was found. The returns page says: tell us about any problem within 30 days of receipt. Some returns may have a restocking fee.
Big celebrity brand campaigns on TV, streaming and out-of-home. A small, demo-heavy Meta program. Always-on Pinterest with quiz ads.
A classic retail-brand website: shop by benefit, education pages, an email/SMS pop-up. We found no quiz on the site itself.
A simple, flat offer: 15% off every subscription order + free shipping, with very flexible delivery timing.
A celebrity with an executive title, a celebrity ambassador, and a layer of influencers.
Stores and Amazon come first. DTC is a smaller piece.
Email/SMS list growth and subscription. We found little evidence of a deeper retention program such as loyalty points.
| What | Number | Date |
|---|---|---|
| Retail doors | 35,000 (North America + Europe)1 | 2020-06 |
| SKUs | 1501 | 2020-06 |
| Countries | Available in 140+ countries2 | 2022-02 |
| Amazon sales | More than $200M, No. 3 supplement brand on Amazon (SPINS/ClearCut)18 | 12 months to 2023-08 |
| Monthly subscribers | 25,000+8 | 2026-09-30 (site) |
| Pinterest brand lift | +5% baseline awareness, +60% action intent, +5.3 pts action intent from Quiz ads, +10.4 pts aided awareness15 | Q1-Q3 2023 |
| Email growth (Retention.com) | 236,800 new emails in 90 days, $206,000 revenue, 8,800 orders, 9.25x ROI16 | undated vendor case study |
| Meta ads | 24 active ads, about 7 new creatives per week22 | about 2026-05 (Motion snapshot) |
| Collagen claim basis | #1 collagen brand per SPINS, 52 weeks ending 10/03/20216 | 2022-01 |
| Price | $27 Original 9.33oz. $29.99 Advanced. 15% off on subscription.8,9 | 2026-09-30 |
The celebrity has an executive title (Chief Creative Officer) and co-creates products. She is presented as a long-time user, not only as a face for ads.
It wins at the shelf and on Amazon more than DTC. The ads are made for reach (TV, streaming, out-of-home, sports sponsorship), with only a small direct-response program on Meta.
It grows by adding daily moments: powder, then creamer, bars, a ready-to-drink shake and sparkling water, all around 'habit stacking'.
Always-on Pinterest with Quiz ads to teach people at the top of the funnel, measured with brand-lift studies.
Profile researched 2026-09-30 from the brand’s own site and product pages, company filings and press releases, founder/CMO interviews, vendor case studies and trade press — every point links to its source; agency/blog teardowns are marked as weaker; anything unconfirmed is under Open questions. Live ad count: Meta Ad Library, United States, active ads on the brand’s own page(s), counted 2026-09-30. Phone captures: iPhone-size browser, 2026-09-30. Notes: fuma-hk/research/brand-study/vitalproteins.json